Consulting skills (2 days)

 

“Stop! And ask yourself - how much do you need to develop your consulting skills?”

 

Overview

Today - as organisations change and the needs of customers, colleagues and others become more demanding - you need to adopt a more consultative approach to be effective in your role.

Obviously, this creates a need for greater excellence in these skills.

 

The right course for me?

This course is suitable for those who are:

• Designated as internal or external consultants

• In specialist roles or staff functions

• Called upon to give advice or expert opinion

• Required to influence others or bring about change

How I will benefit

You will:

• Become more effective in consulting

• Build high quality business relationships more quickly

• Select the most successful approaches and consulting styles

• Be recognised as adding more value when you give advice

• Get advice accepted and implemented more easily

• Be more effective in influencing and bringing about change

• Avoid the traps that lie in wait for the unwary

• Handle difficult situations more effectively

What does it cover?

• How to start effectively

  • Gaining entry

  • How to get quick rapport with anyone

  • The way to establish credibility

• Business relationship building

  • The two secrets of rapid relationship building

  • Using Total Listening to create quality relationships

  • Establishing the social contract

• Information gathering

  • Where to go for information

  • How to identify needs and issues

  • Using the power of Quality Questions

• Consulting approach and styles

  • Identifying your role and scope

  • The approach to adopt

  • How to select the right consulting style

• Managing change

  • Understanding change

  • Managing fear, resistance to change and sabotage

  • Managing and giving feedback

• Persuasion and influence

  • The secret of personal authority

  • Taking people where you want to go

  • Creating win: win outcomes

• Personality and communication style

  • Discovering your profile

  • How to quickly read others

  • Flexing to get the results you want

• Avoiding traps for the unwary

  • Avoiding misunderstandings

  • Managing expectations

  • Steering clear of the games people play

• Handling difficult situations

  • Managing yourself under pressure

  • Winning over difficult people

  • How to find flexible solutions

Act NOW (even if you don't book) and gain substantial savings!

Normally course places cost £1,000 but as an introductory offer and for a limited period only we’re offering new clients who ACT NOW the following amazing rates (to all prices quoted you will need to add VAT):